Q: How to do LDAP/Active Directory integration?
A: LDAP Integration is adequate.
Q: How to change the Notification Master email address?
A: Admin, SysConfig, Framework, Show, click Core, Find and change NotificationSenderEmail.
Q: How to use OTRS like Spiceworks Tickets Anywhere?
A: First, take a look at Spiceworks' command list
Then, for each thing you'd like to implement, in Admin, Postmaster Filter, type in a filter name, then use the top half of the right window to provide the search (Body, #close) and use the bottom half of the right window to set the field (eg, X-OTRS-State, closed successful).
Wednesday, November 4, 2009
Subscribe to:
Post Comments (Atom)
Blog Archive
-
▼
2009
(47)
-
▼
November
(10)
- Trouble installing Java - Unable to verify the sec...
- Another reason to use the Private Browsing mode
- Background images not showing up in IE or Firefox
- AVG Not running this week? Try upgrading
- Phantom Recipient in Outlook Meeting Request
- Remove a dll attached to WinLogon
- 32 bit? 64bit? Maximum RAM?
- OTRS My FAQ.
- Vista Start menu forgets to open with keystroke
- MapPoint and Perl. Basic code to get driving direc...
-
▼
November
(10)
1 comment:
Spiceworks 4.1 is currently out with 4.5 hot on its heals.
I can’t wait to meet the Spiceworks team at SpiceWorld London http://www.spiceworld2009.com/london/
It will be a great day with loads off information and hands on training with Spiceworks 4.5
Spiceworks have also managed to team up with Intel for a power manager http://www.spiceworks.com/free-pc-power-managemen... which just rocks.
Post a Comment