This post resolved it:
I had all these problems listed above-- I did this and it worked first try
Start a command session by going to Start, Run and typingcmd
Enter each of the following commands (click OK to each confirmation that appears):regsvr32 mshtml.dll
Close the command session by typing
regsvr32 shdocvw.dll -i
regsvr32 shell32.dll -iexit
Then start add/remove from control panel -mine worked right away
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